These terms govern the PayRoar payroll application. By creating an account or running payroll with PayRoar you agree to them. The paystub generator and employment-letter generator have their own terms of use.
Last updated: August 29, 2026 · Contact: [email protected]
PayRoar is payroll software: it calculates deductions using the CRA's published payroll formulas, produces pay stubs, remittance summaries and year-end documents, and keeps the records behind them. PayRoar does not move money, pay your employees, send anything to the CRA, or file anything on your behalf. You pay your team from your own bank and make your own remittances and filings. PayRoar is not your agent or representative with the CRA or any other authority.
Every pay run is prepared from information you enter and is processed only when you approve it. You are responsible for the accuracy and completeness of what you enter (hours, wages, tax claim amounts, employee details), for reviewing each pay run before approving it, and for remitting and filing on time. The preview and warning steps exist to help you review — they do not replace your review.
PayRoar charges per pay run: a flat amount for each run plus an amount per employee on it, at the prices published on the pricing page when the run is processed. A billing cycle's runs are invoiced together monthly. In a month with no runs there is no charge. Prices are in Canadian dollars and may change with at least 30 days' notice; changes never apply retroactively. Payment is by credit card through our payment processor (Stripe); if payment fails we'll tell you and retry before anything is restricted, and restriction never blocks access to your existing records.
Deductions follow the CRA's published payroll deduction formulas for the supported provinces and tax years, and we verify results against the CRA's own payroll calculator. If a calculation is wrong because of a defect in PayRoar, we'll correct it and help you produce corrected records. Because you approve each run (section 2), you remain responsible for amounts you remit or fail to remit, and for penalties or interest an authority assesses.
PayRoar computes; it does not advise. Nothing in PayRoar or its documentation is accounting, tax or legal advice. For advice about your situation, talk to a professional.
The privacy policy is part of these terms. Your records are yours: you can download pay stubs, remittance summaries and a full data export at any time, including before cancelling. Processed pay runs are permanent records kept the way the CRA requires (six years from the end of the tax year they relate to) — corrections happen by voiding and re-running, never by editing history.
Keep your sign-in to yourself and tell us if you think it's been compromised. You're responsible for the people you invite to your companies and the access levels you give them. We may suspend accounts used unlawfully, abusively, or in ways that endanger the service or other customers.
PayRoar is provided as-is. We work to keep it available, accurate and backed up, but we don't promise uninterrupted or error-free operation. We may change or improve features over time; we won't remove your access to your records.
To the extent the law allows, PayRoar's total liability for any claim arising from the service is limited to the fees you paid in the twelve months before the claim arose, and PayRoar is not liable for indirect or consequential losses, or for penalties and interest resulting from information entered incorrectly, runs approved without review, or remittances and filings not made on time. Nothing in these terms limits liability that cannot be limited by law.
Cancel anytime. Outstanding per-run fees for runs already processed remain payable. After cancelling you can still export your records, and the retention rules in section 6 continue to apply to processed payroll records.
If these terms change materially we'll notify account owners by email and update the date at the top. Continuing to run payroll after a change takes effect means you accept it.
These terms are governed by the laws of Alberta and the federal laws of Canada that apply there.
Questions about these terms: [email protected].